Dear Students,

MCM IT Department is delighted to announce the launch of its new Help Desk, Spiceworks.

Spiceworks is a powerful communications platform that acts as an online help desk for initiating, tracking, managing, and reporting on several different communication channels. Whether it is a ticket submission via email or from the online portal, a community post, comments made on a knowledge base article, or more, Spiceworks provides a centralized outlet for all communication channels and is an ideal solution for building your online community.

What you need to do is simply send your IT issue or complain to This email address is being protected from spambots. You need JavaScript enabled to view it. with your Student ID and Phone number. A ticket will be created automatically and we will follow up with you through your email. You can attach a screenshot to the ticket to identify the issue easily. Waiting for you there…

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